Privacy Policy

1. Introduction

Welcome to ZST ("we," "our," or "us"). We are a multi-vendor marketplace platform based in Bouzareah, Algeria, offering perfumes, fashion, and freelance services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and mobile application.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account (name, email address, phone number)
• Place an order (shipping address, billing information)
• Register as a seller or freelancer (business information, identification)
• Contact our customer support
• Subscribe to our newsletter
• Participate in promotions or surveys

2.2 Automatically Collected Information

When you access our platform, we automatically collect certain information including:

• Device information (device type, operating system, unique device identifiers)
• Log information (access times, pages viewed, IP address)
• Location information (with your consent)
• Information collected through cookies and similar technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account
• To process and fulfill your orders
• To facilitate transactions between buyers and sellers
• To communicate with you about orders, products, and services
• To send promotional communications (with your consent)
• To improve our platform and user experience
• To detect and prevent fraud or unauthorized activities
• To comply with legal obligations

4. Information Sharing

We may share your information in the following circumstances:

• With Sellers: When you place an order, we share necessary information with the seller to fulfill your order
• With Service Providers: We may share information with third-party vendors who perform services on our behalf (payment processing, shipping, analytics)
• For Legal Purposes: We may disclose information when required by law or to protect our rights
• Business Transfers: In connection with any merger, sale, or acquisition of our business

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security assessments
• Access controls and monitoring

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Withdraw Consent: Withdraw consent for marketing communications at any time
• Account Closure: Request closure of your account

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve our services and your experience.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our platform.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our platform is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this privacy policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: